Effective Date: March 2024
At Druv Enterprise, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. By using our services, you agree to the terms outlined in this Privacy Policy.
Druv Enterprise is an e-learning store that equips Africans with the knowledge they need to benefit from scholarships, study programs, and other academic opportunities. If you have any questions about this Privacy Policy, please contact us at hi@druvnow.com.
We may collect personal information from you when you interact with our services, visit our website, or communicate with us. The types of information we collect include:
Contact Information: Name, email address, phone number, and other contact details.
Professional Information: Details about your academic background, goals, or educational institution (if applicable).
Service Documents: Copies of any relevant documents (e.g., academic transcripts, identification) that can be used to deliver our services.
Communication Data: Any messages, emails, or other communications you send to us.
Website Usage Data: Information about your interaction with our website, such as IP address, browser type, device information, pages visited, and time spent on the site.
Cookies and Similar Technologies: We may use cookies or similar technologies to enhance your experience and gather data about how you use our website.
In some cases, we may receive information about you from third parties, such as:
Business partners or referral sources.
Publicly available sources (e.g., scholarship boards, educational databases, or social media profiles).
We use the information we collect for the following purposes:
Matching you with relevant scholarships, study programs, or learning materials.
Communicating with you about your inquiries, requests, or feedback.
Improving our services, website, and overall user experience.
Complying with legal obligations and regulatory requirements.
Resolving disputes, enforcing our terms, and protecting our rights.
Sending important notices, such as updates to our policies or service changes.
Sending newsletters, promotional materials, or updates about our services (with your consent).
Conducting surveys or gathering feedback to improve our offerings.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our business, such as IT support, payment processors, or marketing agencies. These providers are contractually obligated to protect your information.
We may disclose your information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the rights, property, or safety of others.
We will only share your information with third parties outside of the above scenarios if you provide explicit consent.
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:
Using encryption technologies to secure sensitive data.
Implementing access controls to limit who can view your information.
Regularly updating our security practices to address emerging threats.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
Under the Nigeria Data Protection Regulation (NDPR), you have certain rights regarding your personal information. These include:
You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
You can opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in our emails.
You may request the deletion of your personal information, subject to applicable legal obligations. To exercise these rights, please contact us at hi@druvnow.com. We will respond to your request within a reasonable timeframe.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.
We primarily store and process your information within data centers that may be located outside Nigeria. If we transfer your data internationally (e.g., to a cloud service provider), we will ensure adequate safeguards are in place to protect your information.
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by email or through a notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: hi@druvnow.com
